Graphic Design | Phn: +61 493216454 | [email protected]

Privacy Policy


Introduction

Lime Spring Studio (“LimeSpring”, “Lime Spring Studio,” “I,” “we”, “us”, “our”) recognises the importance of your privacy and is committed to protecting any personal information we collect about you.

For the purposes of this privacy statement, the word “you” includes website visitors, LimeSpringStudio.com registered users and purchasers of Lime Spring Studio products and services.

In this privacy statement, “Lime Spring Studio” means Lime Spring Studio (ABN 31 578 733 533) and its related bodies corporate.

The purpose of this privacy statement is to inform you about:

1. What personal information about you is collected by Lime Spring Studio

2. How the information is used

3. With whom the information may be shared

4. How you can access and change any personal information Lime Spring Studio holds about you

5. What security procedures are in place to protect the loss, misuse or alteration of your personal information by Lime Spring Studio

6. How to contact Lime Spring Studio

This privacy statement applies to any personal information you provide to us:


1. What types of information do we collect?

Personal information means any information capable of identifying an individual. It does not include anonymised Information.

We may process the following categories of personal Information about you:

  1. Communication Information that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this Information for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
  2. Customer Information that includes Information relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, or purchase details. We process this Information to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
  3. User Information that includes Information about how you use our website and any online services together with any Information that you post for publication on our website or through other online services. We process this Information to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or Information bases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
  4. Technical Information that includes Information about your use of our website and online services such as your IP address, your login Information, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this Information is from our analytics tracking system. We process this Information to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
  5. Marketing Information that includes Information about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this Information to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
  6. We may use Customer Information, User Information, Technical Information and Marketing Information to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such Information to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Generally, Lime Spring Studio does not collect sensitive information about you. Sensitive information includes (but is not limited to) information about your race or ethnic origin, your religion and your sexual preferences. Lime Spring Studio will only collect sensitive information about you in the event that it is necessary for the purpose of providing you with a product or service. In such circumstances, Lime Spring Studio will only collect sensitive information with your consent unless we are required by law to collect such information from you.


2. How we collect your personal data:

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.

NOTE: We do not at this time use cookies or similar technologies to collect data from you as you use our website.

Third Party Measurement:

We may receive data from third parties such as analytics providers such as Google based outside Australia, advertising networks such as Facebook based outside Australia, such as search information providers such as Google based outside Australia, providers of technical, payment and delivery services, such as data brokers or aggregators.

Cookies:

Lime Spring Studio may use ‘cookies’ or similar technologies in its website systems. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

NOTE: We do not at this time use cookies or similar technologies to collect data from you as you use our website.


3. How we use your personal data

Your personal data will be used for two primary purposes. First, it will be used to ensure the proper functioning of Lime Spring Studio products and services to provide the highest level of service for our customers. Secondly, your personal information may be used by Lime Spring Studio for marketing, planning, product development, research, account administration and fraud and crime prevention and investigation.

Lime Spring Studio may use your personal information for one or more of the following purposes or related purposes:

From time-to-time Lime Spring Studio may send e-newsletters and special offers to users who have registered on the website to receive such information and offers. Users who no longer wish to receive this information can unsubscribe from the service by emailing [email protected]


4. Disclosure of personal data to third parties

We may have to share your personal data with the parties set out below:

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.


5. Access to and correction of information we hold about you

Upon your request, Lime Spring Studio will provide you with access to your personal information unless there is an exception which applies under law. If we deny such access, we will tell you why.

Lime Spring Studio may recover any reasonable costs incurred in providing you access to the requested information.

If you are a Lime Spring Studio Registered User, you can access your registered profile at any time.

To request access to your personal information, please contact Lime Spring Studio using one of the contact options provided in section 12 of this privacy statement.


6. Keeping information up to date

Lime Spring Studio strives to ensure that the information we hold about you is accurate, complete and up-to-date at all times.

If the personal information we hold about you is inaccurate, incomplete, or no longer up-to-date, or you wish for your details to be removed, please contact Lime Spring Studio at [email protected] so that we may take reasonable steps to address this and/or discuss alternative options with you.


7. Storage and security of your personal information

Lime Spring Studio takes reasonable steps to protect the security of your personal information in accordance with this privacy statement.

Lime Spring Studio implements security and encryption technologies. Unfortunately, no Information transmission over the internet can be guaranteed to be totally secure.

While Lime Spring Studio strives to protect such information, we cannot ensure or warrant to you that the security of any information you transmit to us or obtain from our online products or services. Accordingly, use is at your own risk.

Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.


8. Children

This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.


9. Links to other websites

The Lime Spring Studio website contains links to other websites. Please note that these links are intended for your convenience only.

Links to third party websites do not constitute endorsement, sponsorship or approval by Lime Spring Studio of the content, policies or practices of those third party websites.

If you have any concerns regarding your privacy when visiting a linked third party, you should ensure that you check the privacy statement/policies of those websites.


10. Destruction of your personal information

Lime Spring Studio will take reasonable steps to destroy or de-identify any personal information about you once the information is no longer required for the purposes for which it was collected or as authorised or required by law.


11. Changes to Lime Spring Studio‘s privacy statement

From time to time, Lime Spring Studio may make changes to this privacy statement. Accordingly, we encourage you to periodically review this statement to remain informed about how we collect and protect your personal information.

Your continued use of the LimeSpringStudio.com’s website constitutes your acceptance of the collection, use and disclosure of your personal information to the extent outlined in this privacy statement as amended from time to time.

For further information about the protection of your privacy, please visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au.


12. Feedback and questions about privacy and the Lime Spring Studio website

Lime Spring Studio welcomes ideas and feedback about all aspects of the Lime Spring Studio website. This feedback may be used to administer and refine the services we provide and may be shared with Lime Spring Studio partners either in aggregate form or with specific identifying characteristics removed.

If you have any questions regarding this privacy statement, practices of the Lime Spring Studio website or your dealings with Lime Spring Studio, you can contact us in the following ways:


Contact Details

Our full details are:

Lime Spring Studio

Po Box 4024, Bexley North NSW 2207 AUSTRALIA

Email address: [email protected]

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes.